Who should I contact if I have a question about your products, courses, or events?

For all inquiries, please email team@favie.me, and a member of Team FAVIE will assist you.

What are Team FAVIE’s response hours?

Team FAVIE is available Monday through Friday, 8 am - 5 pm CET. We’re closed on Swiss public holidays and typically respond within 1-2 business days.

Where do you ship, and what are the shipping costs?

We ship worldwide! Shipping costs vary based on your location and will be calculated at checkout. More details can be found on our Shop Policies page.

How do I track my order?

Once your order has shipped, you’ll receive a tracking number via email. If you have any issues, please contact team@favie.me.

What’s your return policy?

We accept returns within 30 days of receiving your order, provided items are in their original condition. Check our Shop Policies page for full details.

What courses do you offer at FAVIE Academy?

FAVIE Academy offers a range of courses for performers, creatives, and anyone passionate about self-expression. Visit the Academy page for more details on current offerings.

I purchased a course. How do I access it?

If you’ve enrolled in a course, you can log in to your account on our Academy platform to access your content. For any login issues, email team@favie.me.

Do you offer refunds for courses?

Our course policies vary. Please review the specific course page or reach out to us at team@favie.me for more information.

What services does FAVIE Agency offer?

Under the FAVIE Agency branch, we offer specialized services designed to help individuals and businesses succeed. These include:

• Business Consulting & Mentorship: Gain clarity and actionable strategies to achieve your goals in business or entrepreneurship.

• Expert Website Review Video: Receive an in-depth review of your website’s design, functionality, and SEO to boost its performance.

• Swiss Business & Market Consulting: Navigate the Swiss market with expert guidance tailored to entrepreneurs, freelancers, and job seekers.

• Digital Nomad Consulting: Learn how to thrive as a remote worker, building a flexible and location-independent lifestyle.

If you’re interested in any of these services, please visit the Work With Me page to learn more and book a session tailored to your needs.

How can I join the FAVIE community?

We’re excited to welcome new members! Visit our Community page for more information about membership options and exclusive perks.

What does membership include?

Our community offers access to exclusive content, live discussions, events, and more. Head to our Community page to see all the benefits.

How can I partner with FAVIE Charity to support its mission?

We welcome partnerships with organizations, brands, and individuals who share FAVIE Charity's vision.

To discuss how we can work together, please email team@favie.me with your proposal or ideas. A team member will reach out to discuss opportunities to create meaningful change together.

For more information and Q&As, please visit the FAVIE Charity page.

We’d like to feature FAVIE in an article or interview. How can I get in touch?

We’d love to hear from you! Please email team@favie.me with your media request details, and a team member will respond shortly.

How can we inquire about FAVIE’s availability for a TV appearance or show opportunity?

We welcome inquiries regarding TV appearances or show opportunities. Please email team@favie.me with detailed information about your request, such as the show’s name, format, location, and proposed dates. A team member will respond promptly to discuss further.

Do you have a Press Kit?

Yes. Please email us at team@favie.me to request access to FAVIE's Press Kit. We’d be happy to assist you!

Do you collaborate with brands or other creators?

Yes, we're open to exploring collaboration opportunities that align with FAVIE's brand. For all collaboration inquiries, email team@favie.me with a brief description of your proposal.

How can I book Favie for an event?

For booking inquiries, please email team@favie.me with all event details, and we’ll get back to you as soon as possible.

Where can I find information about upcoming concerts?

Visit our Events page for the latest information on FAVIE's upcoming concerts, events, and live streams.